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Application Development & Management

Application Portfolio Management

Business Intelligence Strategy and Roadmap

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Application Development & Management (393KB)

Application Portfolio Management (537KB)

Business Intelligence Strategy and Roadmap (414KB)

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The Value of Cloud
This paper has been developed to help executives who are making strategic decisions regarding technological changes using cloud computing solutions. Service, flexibility, risk and cost value drivers are examined as well as the challenges of adopting cloud strategies. The information provided is to highlight the benefits and pragmatic ways for assessing the value and savings of cloud services.

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14 Oct 2010
CIBER Wins Multi-Million Dollar Outsourcing Contract with Nashville Electric Service
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18 May 2009
CIBER Announces 3-Year Outsourcing Renewal With Ameren Energy
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client spotlight
case studies
client quotes

CIBER has been awarded a new 5-year, $36 million outsourcing contract with Nashville Electric Service (NES), one of the 12 largest public electric utilities in the nation, distributing energy to nearly 357,000 customers in Middle Tennessee. CIBER has successfully delivered full IT outsourcing services to NES since 2004.

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Energy and Services Company
Change Management Moves Large Utility Forward
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Kansas City Board of Public Utilities
Kansas City Board of Public Utilities Selects CIBER as Outsourcing Partner
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“A critical outsourcing arrangement requires the mutual respect and trust of a partnership, and CIBER has consistently excelled as our partner. They distinguish themselves from other providers by being flexible in addressing our needs, quick to act when the situation calls for it and always seeking opportunities to drive innovation for the benefit of NES and our customers.”

Vic Hatridge — Chief Information Officer, Nashville Electric Service

“CIBER delivers quality, cost-effective help desk services to Ameren. The partnership approach that CIBER and Ameren employ to day-to-day operations and longer-term planning issues is a key component of the success of the help desk. We look forward to our continuing relationship with CIBER. ”

Kelly Rhoades — IT Manager of Customer Service and Field Operations, Ameren

“After reviewing and evaluating all bids we received for our project, we chose CIBER to assist in our HR system assessment because of their extensive experience with Oracle’s PeopleSoft Enterprise Human Capital Management projects.”

Tim Clement — Senior Human Resources Analyst, San Diego County Water Authority

“We have worked with CIBER since October 2004, and have been very pleased with CIBER's partnership approach and strong delivery capabilities. CIBER provides reliable, efficient, cost-effective information technology services to NES. This allows us to focus on our core mission of providing reliable power to our customers, without worrying about internal IT issues.”

Vic Hatridge — Chief Information Officer, Nashville Electric Service

“What impressed us about CIBER and the reason we chose them was because of their Lawson technical experience with the System i platform, their power industry experience, and previous positive working relationships with CIBER. In addition to CIBER’s technology services, they offered change management, knowledge transfer and business consulting services which helped guide us through critical milestones of the project. These offerings were integral to the success of our Lawson upgrade project.”

Perry Krush — Vice President and Controller for BHC, Black Hills Corporation

“The manual process was time consuming because it required the information to be handwritten and then keyed into the system, leaving room for error. The new solution provides a faster and simpler way for our material handlers to capture the data, allowing them to focus more on serving their customers.”

Linda Johnson — CIO, Sacramento Municipal Utility District

Energy and Utilities

Business Drivers
A perfect storm of limited natural resources, constantly evolving legislative impact, and merger and acquisition activity make the energy and utility industry a challenging landscape to navigate successfully. National energy policies, regulatory initiatives, environmental concerns, energy sustainability issues, transformation of consumer actions into more participatory models and the drive for delivery infrastructure modernization all impact energy and utility organization business plans.

CIBER's 20 year history as a global energy and utilities service provider is tied to successful client relationships in this industry. CIBER's expertise and energy and utilities business acumen have grown in parallel with the challenges faced by leaders in this industry. This emphasis on client partnerships sets CIBER apart from the competition.

From Information Technology to Operating Technology
In an industry that has traditionally been known for siloed lines of business (LOBs), there have also been separate information technology and operating technology systems. CIBER has been able to observe firsthand and consult with energy and utility organizations that are seeing convergence – a movement toward integrating systems and enabling interoperability between information technology and operating technology. As an expert facilitating this trend, CIBER supports the creation of an energy and utilities platform for innovation.

Industry Expertise and Focused Solutions
CIBER is an expert at managing IT infrastructure and application development for energy and utility clients and has many managed services contracts that span multiple years. CIBER's relationships with clients are based on a unique way of working together that we call “collaborative solution design”.

CIBER' solutions for energy and utilities include:

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(PDF, 387KB)